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Business Process Mapping

We specialize in guiding organizations through a seamless CRM implementation process by ensuring they leverage the full potential of their customer relationship system. Through Business process mapping, we use data-driven insights, performance metrics, and qualitative assessments to identify challenges and solutions. Our process is Agile with Sprint methodology and divided into deliverables depending on the organization's priority and preference. Pre-deployment, we schedule a demo to ensure that the solution functions without failures.

Assess & Plan

Select CRM

Customize & Configure

Test & QA

Demo and Deploy

Go-Live

Find what works best.

  • Ensure the preferred CRM system accommodates the organization’s workflows and industry-specific needs.
  • Customization to accommodate unique business needs, workflows, and approved requirements.
  • Ensure scalability to accommodate evolving needs of business growth.
  • API access and third-party integrations to expand functionality and connectivity.
  • Seamless integration with other business systems and applications (ERP, marketing automation, etc.)
  • Visualization of key performance indicators (KPIs) for approving deliverables.

Add-on: Integration with Existing Systems: Integrate with other essential tools, such as marketing automation, ERP, or accounting software, for a unified and streamlined data flow. Data Migration and Cleansing: Migrate existing data from current data sources into the new CRM system.
Post-Implementation Support: Offer ongoing support and assistance to address queries, troubleshoot issues etc.

TESTIMONIALS

Success Stories

Discover the impact of our work through our clients' stories.