Implementation Support and Services
We are implementation & support consultants that will work closely with you to ensure you get the most out of your ZOHO suite of apps.
Don’t know which service or support is appropriate?
We’ve got the resources to help you get started .
Basic
3 MONTHS
- ----Support----
- Email Support
- Chat Support
- Phone Support
- Screen Sharing Call
- Average Turnaround Time (3 hours)
- -----Service breakdown-----
- Basic Configurations & set up
- Users, Profiles and Permissions
- Modules and Fields
- ZOHO App Integrations - Data mapping errors
- ZOHO App Integrations - Connection errors
- Escalate - Tickets and Followup
- Create Tickets and followup
- Error Check & Escalate - Workflows & Validations
- Error Check & Escalate - Custom functions
- Error Check & Escalate - Reports and Dashboards
Intermediate
4 MONTHS
- ----Support----
- Email Support
- Chat Support
- Phone Support
- Screen Sharing Call
- Average Turnaround Time (4 hours)
- ----Service breakdown----
- Basic Configurations & set up
- Users, Profiles and Permissions
- Modules and Fields
- ZOHO App Integrations - Data mapping errors
- ZOHO App Integrations - Connection errors
- Escalate - Tickets and Followup
- Create Tickets and followup
- Error Check & Escalate - Workflows & Validations
- Error Check & Escalate - Custom functions
- Error Check & Escalate - Reports and Dashboards
Advanced
6 MONTHS
- ----Support----
- Email Support
- Chat Support
- Phone Support
- Screen Sharing Call
- Average Turnaround Time (6 hours)
- ----Service breakdown----
- Basic Configurations & set up
- Users, Profiles and Permissions
- Modules and Fields
- ZOHO App Integrations - Data mapping errors
- ZOHO App Integrations - Connection errors
- Escalate - Tickets and Followup
- Create Tickets and followup
- Error Check & Escalate - Workflows & Validations
- Error Check & Escalate - Custom functions
- Error Check & Escalate - Reports and Dashboards
- Enhancement / Error correction
- Custom Code implementation
- Create Reports & Dashboards
- Data Entry
- Data export/ import
To be estimated for effort.
WANT A CUSTOMIZED SOLUTION, THE SMART WAY ?
Feel free to schedule a call with our experts for free at your preferred date and time. Click here to schedule.